Frequently Asked Questions

Real answers based on 20,000+ customer reviews across Amazon, TikTok Shop & tgideas.net

How long does it take to see results from Tgideas rosemary shampoo?

Hair growth is a journey and results vary by individual. Based on customer feedback across Amazon and TikTok Shop, here's a typical timeline:

• Week 1–2: Hair feels softer, smoother, and easier to manage. Many customers notice this after the first wash.
• Week 2–4: Reduced shedding and breakage. Less hair in the shower drain and on your brush.
• Month 2–3: Noticeable improvement in hair thickness, volume, and new growth along the hairline.

97% of our customers report visible results within 90 days. For best results, use consistently 3–4 times per week and follow our "2-Minute Rule" (see Usage section below). That's also why we offer a 90-day money-back guarantee — we want you to have enough time to see real results.

I noticed more hair shedding in the first 1–2 weeks. Is this normal?

Yes, this is a common and expected reaction. When active ingredients like Rosemary Extract stimulate the scalp and hair follicles, weak or dormant hairs that were already in the "resting phase" may shed to make room for new, stronger growth. This is similar to what happens with Minoxidil — a well-documented initial shedding phase.

According to a 2015 study published in SKINmed Journal, rosemary oil showed results comparable to 2% Minoxidil after 6 months, including an initial shedding period. If shedding continues beyond 3–4 weeks, reduce usage to 2x/week and contact us at service@tgideas.net.

Why doesn't the shampoo lather very much? I feel like I'm using too much product.

Great question — this is our #1 most-asked topic. Tgideas is sulfate-free, which means we don't use harsh foaming agents (like SLS/SLES) that create big bubbles but strip your hair and scalp of natural oils.

Tips for a better lather:

• Wet your hair thoroughly first — more water = more lather with sulfate-free shampoos.
• Use a quarter-sized amount (one palmful) for short to medium hair, two palmfuls for long/thick hair.
• Double wash technique: The first wash removes buildup (less lather), the second wash will foam much more. This is normal for sulfate-free formulas.

Our concentrated formula means a single 220g bottle typically lasts 6–8 weeks with regular use (3–4 washes/week).

My scalp feels tingly or slightly itchy after use. Is this normal?

A mild tingling sensation is normal and indicates the Rosemary Extract and Zinc PCA are stimulating blood circulation in the scalp — this is part of how the formula promotes hair growth.

However, if you experience burning, redness, or persistent irritation:

• Rinse immediately and discontinue use.
• You may have a sensitivity to one of the botanical ingredients. Try a patch test on a small area of skin first.
• Contact us at service@tgideas.net — you're covered by our 90-day guarantee.

Note: About 2% of users report sensitivity. All Tgideas products are dermatologically tested, sulfate-free, paraben-free, and free of artificial dyes.

What makes Tgideas different from other rosemary shampoos like Mielle?

Three key differences:

1. Dual-action formula: We combine Rosemary Extract with Hydrolyzed Keratin — most competitors (including Mielle) use rosemary alone. The keratin repairs existing damage while rosemary promotes new growth.
2. Zinc PCA for oil control: An ingredient not found in most rosemary shampoos, it balances scalp sebum and reduces dandruff without over-drying.
3. 90-day money-back guarantee: Most brands offer 30 days or less. We give you a full 90 days because hair growth takes time.

On Amazon, Tgideas is currently the #2 Best Seller in Hair Regrowth Shampoos with 792+ reviews.

Is Tgideas safe for color-treated, keratin-treated, or chemically processed hair?

Yes. Our formula is sulfate-free, paraben-free, silicone-free, and cruelty-free. Sulfates are the #1 cause of color fading — since we don't use them, your color stays vibrant longer. Safe for all hair types including curly, coily, fine, thick, oily, and dry scalp.

Can I use Tgideas shampoo with my other hair products?

Absolutely. Tgideas works well as part of your existing routine. For maximum results, pair it with our Batana Oil Treatment or Keratin Hair Mask. The only thing we suggest avoiding: using another sulfate-based shampoo in the same wash session — stick with one gentle cleanser per wash.

How do I use Tgideas shampoo for best results?

Follow our "2-Minute Rule" for optimal results:

1. Wet hair thoroughly — the wetter, the better lather you'll get from a sulfate-free formula.
2. Apply a quarter-sized amount and massage gently into the scalp for 30 seconds.
3. Leave the lather on your scalp for at least 2 minutes. This is the most important step — it allows Batana Oil, Rosemary Extract, and Zinc PCA to fully penetrate the hair follicles.
4. Rinse thoroughly with lukewarm water (hot water can strip natural oils).

For best results, use 3–4 times per week. On non-wash days, you can use our Strengthening Spray to keep nourishing your roots.

Can I use the Conditioning Spray on dry hair?

Yes. Our Strengthening Spray is versatile — apply it to damp hair after washing as a leave-in treatment, or spray onto dry hair and scalp daily to refresh and nourish your roots between washes.

Do you ship internationally?

Yes. Tgideas ships worldwide to 30+ countries and regions. If you can successfully place an order on our website, we can deliver to your location. Currently active markets include:

• North America: United States, Canada, Mexico
• Europe: United Kingdom, Germany, France, Italy, Spain, Netherlands, Sweden, Denmark, Norway, Finland, Switzerland, Austria, Belgium, Ireland, Poland, Portugal, Czech Republic, Hungary, Luxembourg, Croatia, Cyprus, Greece, Latvia, Slovakia, Slovenia, Estonia, Lithuania, Romania
• Asia-Pacific: Australia, New Zealand
• Middle East: Saudi Arabia

We are continuously expanding to new markets.

How much is shipping?

Our shipping rates are based on order value:

Exact shipping costs are shown at checkout before you pay. Tip: Buy 3 bottles ($59.90) to get close to our best bundle value.

How can I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number. You can also track your order status anytime on our Track Your Order page.

What is your return and refund policy?

We offer a 90-day money-back guarantee on all orders placed through tgideas.net. If you're not satisfied with your results for any reason within 90 days of purchase, we'll issue a full refund — no questions asked.

How it works:

1. Email service@tgideas.net with your order number.
2. We'll provide return instructions and a return address.
3. Pack your item(s) in the original packaging if possible.
4. Refund is processed within 5–7 business days after we receive the return.

Please note: This 90-day guarantee applies to orders placed on tgideas.net. Orders from Amazon or TikTok Shop are subject to those platforms' own return policies.

Do you offer exchanges?

We don't offer direct exchanges. If you'd like a different product, return the original item for a refund and place a new order. This ensures the fastest processing time for you.

What payment methods do you accept?

We accept a wide range of secure payment methods:

• Credit/Debit Cards: Visa, MasterCard, American Express, Discover, JCB, UnionPay
• Digital Wallets: PayPal, Apple Pay, Google Pay, Amazon Pay, Venmo, Shop Pay
• Buy Now, Pay Later: Klarna, Afterpay

All transactions are encrypted and processed through Shopify's secure checkout. We do not store your payment information.

I was charged unexpectedly. Is there a subscription?

If you selected a subscription option at checkout, you may be enrolled in automatic recurring orders. You can manage or cancel your subscription anytime through the link in your order confirmation email, or by contacting us at service@tgideas.net. We will cancel immediately and refund any unwanted charges.

Prefer a one-time purchase? Simply choose "One-time purchase" instead of "Subscribe & Save" at checkout.

I saw Tgideas on TikTok. Is it actually legit?

We understand the skepticism — lots of products go viral without delivering results. Here's what makes us verifiable:

• Registered US company: IG MSI URING LLC, California Entity No. 202357916427. You can verify this on the California Secretary of State website.
• Registered US trademark: TGIDEAS, US Reg. No. 6288274 (registered March 9, 2021). Verifiable on the USPTO database.
• #2 Best Seller in Hair Regrowth Shampoos on Amazon with 792+ verified reviews.
• 5,700+ reviews on TikTok Shop with a 4.1 star rating.
• 90-day money-back guarantee — zero risk to try.

Is Tgideas the same product on your website, Amazon, and TikTok Shop?

Yes — same formula, same manufacturer, same brand. The only differences are pricing and policies:

Why is Tgideas more expensive than drugstore shampoos?

A fair question. Here's the math:

• One 220g bottle lasts 6–8 weeks with regular use (3–4x/week). That's roughly $0.40–$0.55 per wash.
• Unlike drugstore brands, we use Hydrolyzed Keratin, Rosemary Extract, Batana Oil, and Zinc PCA — clinical-grade ingredients that cost significantly more to source.
• Our formula is concentrated — you use less per wash than a typical shampoo.
• Bundle deals: 2 bottles for $42.90 (save 6%), 3 bottles for $59.90 (save 13%).

And with our 90-day money-back guarantee, if it doesn't work for you, it costs you nothing.

Can I change or cancel my order after placing it?

We process orders quickly (usually within 24 hours). If you need changes, email service@tgideas.net immediately with your order number. We'll do our best, but cannot guarantee changes once the order is packed.

I entered the wrong shipping address. What should I do?

Contact us ASAP at service@tgideas.net. If your package hasn't been handed to the carrier yet, we can update the address. If it's already shipped, we'll help you monitor its status and find a solution.

Still have questions?

Email us: service@tgideas.net  |  Call: +1 626-530-8762

We typically respond within 24 hours on business days.